A former teacher and administrative assistant with a background in tech support, Heather is a woman-of-all-trades. She won’t rest until she gets to the root of a problem and resolves it — sans drama. She believes open and consistent communication and caring about the end result are keys to working with clients, and she’s a master of both.

Heather is passionate about her daughter; she’s also into knitting, reading, horseback riding, and eating tasty food.